FAQs
We understand that selecting the right web design agency to work with can be time consuming and you will often (and should!) have lots of questions. We think we have answered the most common questions below, but if there’s something missing or we can help with a specific request, you can contact us here.
![DSC06755 DSC06755](https://www.activdmthurrock.com/wp-content/uploads/sites/125/elementor/thumbs/DSC06755-scaled-phndn5obyh5yb4fonje1862s355kq0kex602st3ny8.jpg)
General
Yes. If you are VAT registered then you can claim back the VAT paid as part of your business. Registering for VAT is a business decision and you should consult your accountant for advice about this.
Website
No. Each and every website is individual and designed to meet the client’s brief, so we are a web design agency who don’t use templates.
Generally speaking, you will be heavily involved in providing content for your website. However, we do provide a copywriting service so you can be fully supported in this if you wish. Imagery, video and branding will often also need to be provided if we are not supporting you with branding work.